Certificate III in Cleaning Operations - Cleaning Courses

CPP30316 Certificate III in Cleaning Operations

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

• Core Units
  • CPPCLO3003 – Clean using safe work practices
  • CPPCLO3005 – Confirm and apply privacy and security requirements for cleaning work
  • CPPCLO3019 – Remove waste and recyclable materials
  • CPPCLO3035 – Maintain cleaning storage areas
  • CPPCMN3006 – Provide effective client service

  Elective Units

  • CPPCLO3001 – Maintain hard floor surfaces
  • CPPCLO3011 – Clean using environmentally sustainable work practices
  • CPPCLO3017 – Clean wet areas
  • CPPCLO3020 – Pressure wash and clean surfaces
  • CPPCLO3037 – Clean external surfaces
  • CPPCLO3043 – Clean using microfibre and chemical-free techniques
  • CPPCMN3004 – Respond to enquiries and complaints
  • CPPCMN3007 – Support leadership in the workplace
  • HLTINF001 – Comply with infection prevention and control policies and procedures