You’ll also develop a deep understanding of the ethical and legal considerations involved in providing community services. You’ll learn how to navigate complex systems and processes to ensure the best outcomes for your clients.
The CHC52021 Diploma of Community Services qualification will equip you to work in a variety of settings, including community centres, youth services, and family support services. You’ll have the skills and knowledge necessary to help people overcome various challenges and achieve their full potential. With this diploma, you’ll be able to make a real difference in the lives of others and contribute to the development of stronger, more connected communities.
The Diploma of Community Services is a highly valued qualification that recognises the important role of community services workers in delivering person-centred services to individuals, groups, and communities. This diploma equips students with specialised skills in community services, enabling them to work autonomously within their scope of practice while receiving broad directions from senior management.
As community services workers, graduates of this diploma program are responsible for supporting people to make positive changes in their lives, ultimately leading to improved personal and social well-being. They may be tasked with undertaking case management, program coordination, and even the supervision of other workers and volunteers.
To complete the Diploma of Community Services in full, students must complete 200 hours of work applicable to the unit requirements. This hands-on experience allows them to apply the knowledge and skills they’ve learned in a practical setting and gain valuable insights into the day-to-day operations of community services organisations.
Throughout the program, students learn about a wide range of topics, including community development, social justice, advocacy, and the ethical and legal considerations involved in providing community services. They develop a deep understanding of the complex issues facing vulnerable members of society and learn how to provide effective support and care to help them overcome these challenges.
With a Diploma in Community Services, graduates are equipped to pursue a rewarding career in a variety of community services settings, such as aged care, disability support, youth services, and family support services. They have the skills and knowledge necessary to make a meaningful difference in the lives of others and contribute to the development of stronger, more connected communities.
Looking for the CHC52021 Diploma of Community Services (Case Management) Course?
Course Units
Core Units
- CHCCCS004 – Assess co-existing needs
- CHCCCS007 – Develop and implement service programs
- CHCCCS019 – Recognise and respond to crisis situations
- CHCCSM013 – Facilitate and review case management
- CHCDEV005 – Analyse the impacts of sociological factors on people in community work and services
- CHCDFV001 – Recognise and respond appropriately to domestic and family violence
- CHCDIV001 – Work with diverse people
- CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG003 – Manage legal and ethical compliance
- CHCMGT005 – Facilitate workplace debriefing and support processes
- CHCPRP003 – Reflect on and improve your own professional practice
- HLTWHS003 – Maintain work health and safety
Electives
- CHCCCS003 – Increase the safety of individuals at risk of suicide
- CHCMHS001 – Work with people with mental health issues
- CHCMHS002 – Establish self-directed recovery relationships
- CHCMHS003 – Provide recovery-oriented mental health services
- CHCMHS004 – Work collaboratively with the care network and other services
- CHCMHS005 – Provide services to people with co-existing mental health and alcohol and other drugs issues
- CHCMHS008 – Promote and facilitate self-advocacy
- CHCMHS011 – Assess and promote social, emotional, and physical wellbeing
Fees & Charges
QLD Funded Program – Career Boost
Career Boost has commenced in QLD from 01st July 2025.
- $160 Full Fee ($8 per unit)
- $80 Concession/ Priority Population Group ($4 per unit)
(Eligibility applies for funded programs – please read the funded course flier and contact us to confirm your eligibility)
Delivery Areas – Moreton Bay – North, Wide Bay
Delivery Modes – Online, Face to Face, Blended
Full Fee
- $2500 Full Fee ($125 Per Unit)
Payment Plans are available. All fees must be paid in full before your certificate is issued.
RPL (Recognised Prior Learning)
- $50 per unit
- Full course RPL is not available for funded programs.
Employment Outcomes
- Assistant Community Services Worker
- Community Work Coordinator
- Support Facilitator (Disability)
- Support Facilitator (Community Services)
- Community Housing Worker
- Assistant Community Worker
- Coordinator of Volunteer Work
- Team Leader
- Family Support Worker
- Disability Team Leader
- Early Intervention Worker
- Community Care Manager
- Care Team Leader
- Community Access Coordinator
- Housing Manager
- Welfare Support Worker
- Case Coordinator (Disability)
- Community Recreation Coordinator
- Community Worker
- Community Services Coordinator
- Case Coordinator (Community Services)
- Aboriginal Neighbourhood House Coordinator
- Community Program Coordinator
Additional Course Information
Included in the course
- Training materials and resources can be located and accessed via your aXcelerate learner portal
- Trainer support via classroom, email, Zoom or telephone.
Additional Costs you may incur, but are not applicable to all roles/students:
- National Police Certificate (must have clear police check – no criminal history – to work in the industry)
- Disability Screener (Paid)
- Blue Card (Paid)
- Distance Students – purchase of hard copy resources.
Delivery of the course:
- Distance/Self-Directed – You can complete this course in a self-directed model. You will have contact with your trainer via email, telephone and Zoom.
Workplace Assessment – 200 Hours
- Case Management
- Sociological Factors
IMPORTANT INFORMATION FOR DISTANCE STUDENTS
- If you do choose the distance delivery model, you will need access to a laptop, internet, Microsoft Word (this excludes Open Office and Mac Pages) and PDF software.
- Mobile Phones and Tablets are not recommended options to complete the assessments. If you elect to complete it on a tablet or mobile phone, you will need to have Microsoft Word installed on the device. (This excludes Open Office and Mac Pages)
- You will have access to your learning and assessment materials electronically via our Learner Management System (aXcelerate).
- Should you require hard copy books to complete your course, these are available at a fee of $20 per book. Payment for all hard copy books relevant to your course will be invoiced at the time of enrolment. Payment for books is required prior to posting.
Why study Diploma of Community Services?
Diploma of Community Services Job Outlook
According to the Australian Government’s Job Outlook Service, the number working in welfare and community support will increase in the next few years. These large jobs have strong job prospects, with approximately 30,000 job opportunities expected over the next five years.
You will learn communication skills and strategies for working with at-risk communities. Additionally, you will learn how to use legal and ethical frameworks and gain research skills. The highly experienced teaching staff will provide you with one-on-one guidance and industry knowledge to succeed within the community sector.
This course will equip you with the skills and confidence to apply for a community worker or case manager job. You will also gain the knowledge necessary to continue your studies.
What to study after a Diploma in Community Services?
A diploma in community services provides the perfect foundation for a career in the helping professions. The government-funded program is designed to provide students with the skills and knowledge necessary to work in a variety of settings, including human services organizations, healthcare facilities, and social service agencies.
Upon completing a diploma in community services, students may find themselves working as caseworkers, community outreach workers, or even social workers. Graduates can take many different paths, and the sky is the limit when it comes to finding a rewarding career in this field.
Plenty of online programs offer a diploma in community services, many of which are government-funded. This means that plenty of financial aid options are available to those who want to pursue this type of degree. So what are you waiting for?
What jobs can I get with a Diploma of Community Services?
A diploma in community services can lead to a career in case management. Case managers work with clients to identify their needs and develop a plan of action. They also provide support and resources to clients and their families.
A diploma in community services can also lead to a career in online social work. Social workers help people cope with the challenges they face in their lives. They provide support and resources to clients and their families.
A diploma in community services can also lead to a career in human resources. Human resource professionals help businesses recruit, hire, and train employees. They also manage employee benefits and policies.
Why Our Diploma of Community Services Is A Great Choice For Your Career
Our professional systems and teachers are nationally recognised and applied in our online and classroom courses. They are accredited and reviewed periodically.
This gives our students the greatest chance of success in their preferred careers. We present the best possible learning environment with admittance to all core material necessitated for successfully passing our studies.
By choosing Aspire To Succeed, you choose accomplishment in your career and pivotal learning requirements for your industry and accredited and professional online courses.
Because we believe in our trust and values towards our students, they are greeted with a smile and outstanding customer service, with the best help a course provider can provide. Dive into our Diploma of Community Services and gain the necessary skills for a successful career today.