Certificate III In Individual Support – CHC33021

Core Units

• CHCCCS031 – Provide individualised support
• CHCCCS038 – Facilitate the empowerment of people receiving support
• CHCCCS040 – Support independence and wellbeing
• CHCCCS041 – Recognise healthy body systems
• CHCCOM005 – Communicate and work in health or community services
• CHCDIV001 – Work with diverse people
• CHCLEG001 – Work legally and ethically
• HLTINF006 – Apply basic principles and practices of infection prevention and control
• HLTWHS002 – Follow safe work practices for direct client care

Electives – Aged care

• CHCCCS017 – Provide loss and grief support
• CHCCCS033 – Identify and report abuse
• CHCMHS001 – Work with people with mental health issues
• CHCAGE011 – Provide support to people living with dementia
• CHCAGE013 – Work effectively in aged care
• CHCPAL003 – Deliver care services using a palliative approach

Electives – Disability

• CHCCCS017 – Provide loss and grief support
• CHCCCS033 – Identify and report abuse
• CHCMHS001 – Work with people with mental health issues
• CHCDIS011 – Contribute to ongoing skills development using a strengths-based approach
• CHCDIS012 – Support community participation and social inclusion
• CHCDIS020 – Work effectively in disability support

Elective – Aged Care and Disability
(Need to have access to both Ageing and Disability clients – Placement may occur across 2
organisations)

• CHCAGE011 – Provide support to people living with dementia
• CHCAGE013 – Work effectively in aged care
• CHCPAL003 – Deliver care services using a palliative approach
• CHCDIS011 – Contribute to ongoing skills development using a strengths-based approach
• CHCDIS012 – Support community participation and social inclusion
• CHCDIS020 – Work effectively in disability support

QLD Funded Program – Career Start 

Career Start has commenced in QLD from 01st July 2025.

• $30 Full Fee ($2 per unit)
• $15 Concession/ Priority Population Group ($1 per unit)

(Eligibility applies for funded programs – please read the funded course flier and contact us to confirm your eligibility).

Full Fee

• $1500 Full Fee ($100 Per Unit)

Payment Plans are available. All fees must be paid in full before your certificate is issued.

RPL (Recognised Prior Learning)

• $50 per unit
• Full course RPL is not available for funded programs.

Potential Employment Outcomes Include:

• Senior Personal Care Assistant
• Care Assistant
• Accommodation Support Worker
• Residential Support Worker
• Community Access Coordinator
• Community care worker
• Community House Worker
• Residential Care Worker
• Food Services Deliverer
• Transport Support Worker
• In-Home Respite Worker
• Disability Service Officer
• Care Worker
• Client Assistant
• School Support Officer (Disability)
• Family Support Worker
• Care Service Employee
• Planned activity assistant.
• Residential aide
• Field Officer (Community Services)
• Nurse’s Aide
• Home care assistant

Included in the course

• Disability Screener and BlueCard (Volunteer)
• National Police Certificate (as required to undertake placement)
• Manual Handling, Infection Control, Bed Making, Personal Care Simulated Assessment.
• Training materials and resources can be located and accessed via your aXcelerate learner portal
• Trainer support via classroom, email, Zoom or telephone.

Delivery of the course:

Face-to-Face Classes – We offer face-to-face classes in the following locations in QLD:

• Caboolture – Moreton North
• Kingaroy – Wide Bay
• Chinchilla – Darling Downs (Maranoa)

Delivery Modes – we offer the following delivery modes for this course:

• Face to Face (locations above)
• Blended – You can complete this course in a blended model, whereby you can attend a mix of face to face and online learning.
• Distance/Online – This course is not available fully online as you need to undertake simulated assessment.

Simulated Assessment –  You must attend one of Our Locations (Caboolture, Kingaroy or Chinchilla)

• Personal Care – Feeding, Dressing, Oral Care, Showering, Shaving, Bathing, Medication (Blister Packs)
• Manual Handling – Slide Sheets, Hoists, In and out of Car Transfer, Risk of Falls
• Infection Control – Donning and Doffing, Hand Care

Workplace Assessment (Vocational placement) – 120 Hours – it is mandatory that you complete a minimum of 120 hours vocational placement within an aged care, disability or community care organisation. We are required to complete a risk assessment of the organisation to ensure it meets all of the requirements of the course. If you are working in the industry already, we will require the details of your supervisor to confirm the work being undertaken.

• Personal Care
• Manual Handling
• Infection Control

IMPORTANT INFORMATION FOR DISTANCE STUDENTS

• If you do choose the distance/online delivery model, you will need access to a laptop, internet, Microsoft Word (this excludes Open Office and Mac Pages) and PDF (Adobe Acrobat) software.
• Mobile Phones and Tablets are not recommended options to complete the assessments.  If you elect to complete it on a tablet or mobile phone, you will need to have Microsoft Word and Adobe Acrobat installed on the device. (This excludes Open Office and Mac Pages)
• You will have access to your learning and assessment materials electronically via our Learner Management System (aXcelerate).
• Should you require hard copy books to complete your course, these can be printed at a fee of $20 per book. Payment for books is required prior to posting.

Additional Costs you may incur, but are not applicable to all roles/students:

• Disability Screener Check (Paid Worker)
• Blue Card – Working with Children (Paid Worker)
• First Aid Certificate
• National Police certificate
• Distance Students – printing of hard copy resources.

The CHC33021 Certificate III in Individual Support is an accredited qualification in Australia that can be completed online or in a classroom setting. This certificate equips students with the necessary skills and knowledge to work as support workers in the community services sector, particularly in the disability, aged care, and home care sectors.

The program covers a broad range of topics, such as providing personal care and support, assisting clients with dementia, and helping those with mental health issues. The course is nationally recognized and is ideal for those who want to pursue a career in the community service industry.

Certificate III in Individual Support covers several essential areas such as communication, personal care, medication administration, and home living skills. These skills are essential in providing support to individuals with diverse needs. The course is suitable for students working in various roles such as social worker, disability support worker, and home carer.

The course is registered with the Australian Qualifications Framework (AQF) and may be used for professional registration purposes. Most universities and TAFE institutes accept the qualification, and it can be used as a foundation for further qualifications or as a standalone qualification.

Upon completing the course, students will be equipped with the skills and knowledge needed to work as individual support workers in the community, disability, and aged care sectors. Training can be undertaken on the job or through a formal course program. This qualification is available as a foundation for further qualifications in the health, disability, and aged care sectors.

Many career opportunities are available for individuals who have completed the CHC33021 Certificate III in Individual Support, such as home support workers, disability support workers, and aged care workers. Pursuing this qualification can offer many benefits, including flexible career opportunities, job security, and the satisfaction of making a meaningful difference in people’s lives.

Aspire to Succeed is committed to providing quality outcomes for its students. The organization offers face-to-face support worker courses to Brisbane, Gold Coast, and Sunshine Coast students, as well as online aged care and disability support courses to all national students. With an employment rate of about 93%, many students land senior roles in their respective industries. Aspire to Succeed is an excellent choice for anyone looking to further their education and career.