Classroom-based courses will have set enrolment dates and delivery times. These are outlined to all learner prior to enrolment and course commencement.
On-going enrolments are accepted into our Certificate IV or Higher Courses and all courses delivered in the workplace.
Training within the workplace will commence within 4 weeks of enrolling
Classroom based courses will be delivered as scheduled and within the time frames indicated.
Workplace Based Training is delivered as negotiated with the employer and learner. For existing workers, training is face-to-face in the workplace every 4-6 weeks.
Each student will be provided with a training schedule that outlines the dates and times upon commencing the course
All learners are given access to their trainer via email and mobile phone for ease of contact outside of scheduled training hours. Learners receive their trainer details via mail after they have enrolled.
The trainer will make contact with all new learners within 4 weeks of enrolling into the course.
Learners are provided with an RPL (Recognised Prior Learning) kit upon commencement into full qualifications. We work with you to determine if there are current skills that you can use for RPL.
If you have completed training previously, this may be able to be used to credit towards some of your units. We will help you with this.
In general, Training Providers provide a value-for-money range of quality training products and services to their client organisations. However, in a business environment which is ever increasingly competitive, it is important for training providers to align to best-practice and be able to demonstrate that they provide the client organisation with top quality and cost effective training products and services
At Aspire to Succeed we pride ourselves in offering a quality service, should you not be happy or satisfied with the service provided, we would like your feedback through our feedback forms, complaints or appeals process.
This is outlined in greater detail in your student handbook.
Aspire to Succeed will provide the training to you as outlined. We are dedicated to seeing you complete your course successfully and will work with you to achieve this at all times.
Should additional assistance be required to complete the course, we will work with you to best meet your needs.
Should you misplace your certificate or statement of attainment at any time, we can reissue you with a new copy. There is no fee to re-issue a Certificate or Statement of Attainment.